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Customer Portal

Email Accounts

When to use IMAP?

IMAP is perfect for users who need to access the same email account, or one user who needs to access emails from multiple locations.

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Related Faq's

What do I do if an email I should have received was flagged as spam?

Please contact support for any assistance in releasing emails that have been flagged as spam.

If I lose my emails, can my email be restored?

Yes, emails can be restored for a period of 30 days.

How do I set up my client setup?

Please contact support for any assistance to set up your email client.

How do I reset my password?

Please contact support for any assistance. We’re happy to help!

When to use POP3?

POP3 is seldom used anymore but allows for quickly downloading emails from the server.

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Faq's

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When to use IMAP?
https://www.africaonline.com.na/faqs/when-to-use-imap/

Is your data almost finished?

No Problem! You can top it up by sending us a message requesting additional data using our chat channels (see chat icon on the bottom right), or give us a call on the following numbers 061 291 1111, 081 268 9555, 085 550 8728.