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Archives: Faqs

Where is my data stored in the cloud? Is it in-country?

Does Backups for Africa work over VSAT?

How much data does Backups for Africa consume (if I am on a capped Internet access product)?

Can I access backed up files directly in the cloud via a web interface? (like OneDrive or Google Drive)

Can I back up mobile devices other than laptops (e.g. mobile phones, tablets etc)?

Why is this solution better than just using Google Drive or OneDrive for backups?

Does the solution check for any viruses or trojans?

If I have ransomware on my computer or server, can I restore it to its original state?

Can I restore data to different hardware or does it need to be the same hardware?

If I forget my encryption password, can you still restore my information?

Are backup files encrypted and do they support 2FA?

Can a full server image backup be done instead of SQL server backup?

Can storage space be shared between different hosts?

Do you back up my backups?

What operating systems support full image backup?

What download speeds should I expect?

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