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Archives: Faqs

Can I block access to Youtube and Facebook for some or all employees?

What happens if I am further away than 70m from a network node?

I currently have Jet wireless internet service, can I convert to fibre?

Will my fibre internet work if I experience a power failure at my premises?

Will the installer need to dig a trench to my house/office from the street?

How do I know if I fall within the coverage area?

How long does it take to get connected after I sign up?

Can I get an automatic failover option to go with my fibre connection?

Are download and upload speeds symmetrical?

How does the Fair Usage Policy (FUP) work?

What do I do if an email I should have received was flagged as spam?

If I lose my emails, can my email be restored?

How do I set up my client setup?

How do I reset my password?

When to use POP3?

When to use IMAP?

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